Property and Maintenance Issues
Property contacts
How
to log a property and maintenance issue in the Corporate Facilities
Management (CFM) System
3) Select a Service Type from the drop down box. A list
will be displayed in a pop out box. Click on the relevant service type and
click ok. Service types refer to the type of object or system that requires
maintenance e.g. Air-conditioning, Fire System, etc.
4) Update Priority. This will default to medium. You have a
choice: Urgent - 3 hours, High - 1 day, Medium - 2-3 days, Low - 3-7 days
5) Select an Area Code. An area code refers to the general
location of the issue.
6) Add the following information to Request*: Your first and last name, your role or area in store you work, a description of the issue - the more you give the easier it will be to understand. Make sure to push save when finished and to keep a note of your Action Number.
How
to track a job in the the Corporate Facilities Management (CFM)
System
1) Log in using SSO as the username and password.
2) Click on Track a Job
3) Enter your Action Number. If you do not have this number
you will be able to search.
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